Shipping Policy

Below you will find the average shipping times for all products offered by Diane & Rose.

• After placing your order, please allow 1–3 business days for order processing. Orders placed on weekdays are usually processed within 1 business day. Orders placed on Friday evenings or during the weekend may take slightly longer.

• Once your order has been processed and shipped, delivery takes an average of 8–12 business days.

At Diane & Rose, we strive to make the entire process, from ordering to delivery, as simple and convenient as possible. If you have any questions or concerns, please feel free to contact our customer service team.

How to Place an Order

Ordering from Diane & Rose is simple. Visit the product page of the item you would like to purchase, select the correct size, color, or other available option, and click “Add to Cart.”

Once you have reviewed your cart and confirmed that everything is correct, proceed to checkout. Enter your shipping information carefully and make sure your address and contact details are accurate before continuing.

On the shipping page, you can review your delivery information. We are pleased to offer free shipping on all orders, with no minimum order value.

Next, proceed to the payment page and select one of the available payment methods. All payments are processed through a secure, SSL-encrypted checkout.

After selecting your preferred payment method, follow the instructions displayed during checkout to complete your purchase.

If you experience any issues while placing your order, please contact our customer service team.

Shipping Costs

At Diane & Rose, we offer 100% free shipping on all orders. There is no minimum order quantity or minimum purchase amount required.

Shipping Your Order

Found the perfect piece at Diane & Rose? We know you’ll want to receive it as soon as possible.

That’s why we work to process and ship every order as quickly as possible. Once your order has been processed, you will receive shipping information so you can follow the progress of your delivery.

To help us offer our products at competitive prices, orders may be collected and shipped in batches once a minimum shipment volume has been reached. We appreciate your patience and understanding.

Please keep in mind that unexpected circumstances or periods of high demand may occasionally cause shipping delays. We will always do our best to process and dispatch your order as quickly as possible.

If you have any questions about your order or its delivery, please contact the Diane & Rose Customer Service Team.